Go to Contacts.
Search by Name or Mobile Number as directed by the arrow, as shown from the figure below.
View the filtered search results.
Click ADD CONTACT as directed by the arrow, as shown from the figure below.
An Add Contact form is opened.
Enter the required fields.
Click Save.
The newly added contact has been saved successfully.
Hover on the contact’s three-dot menu as directed by the arrow, as shown from the figure below.
A drop-down menu is opened.
Click on View as directed by the arrow, as shown from the figure below.
A View Contact window is opened. Have a look at the other details of the Contact.
Click on Duplicate as directed by the arrow, as shown from the figure below.
The contact will be duplicated.
Click on Message as directed by the arrow, as shown from the figure below.
You are taken to the selected contact’s one-to-one messaging window. You can send a direct message from here.